The goal is always simple in logistics: get the right material to the right place at the right time. When it comes to hauling loads for construction, this seemingly simple goal turns into a high-stakes maneuver requiring coordination between more than just the seller, the mover, and the buyer.
Behind every retail store, there are logistics processes that go far beyond getting products on the shelves. Existing locations need renovations, remodels, and updates, and before a large, growth-focused national retailer can open new locations, they have to build those new locations.
As part of their growth process, this nationwide retailer needed a logistics expert to move building materials and fixtures from manufacturers and vendors to construction and remodel sites all across the country. They needed deliveries and communication coordinated across multiple teams including general contractors, installation crews, project managers, and more, and they needed a team that could adapt to rapidly changing schedules or needs. So, they hired LYNC.
Construction sites are typically filled with a variety of teams—all operating on a shared timeline, but all focused on different goals.
Manufacturers and vendors not only rely on logistics teams to get their products to their buyers, but also to move their product at a time that works for the construction timeline and for their own production and warehouse timelines. Storing large construction equipment takes up space and if their delivery isn’t out on time, it can set their own production back, impacting dozens of projects and clients down the line.
General Contractors and Installers are often hired for specific aspects of a project. If installers are on site and on the clock, but the delivery is late, then money is being flushed down the drain. If equipment has been rented to unload the delivery, then an arrival late by just hours can affect the project timeline and budget.
Any team overseeing the large construction schedule, like the client or project managers, needs accurate information on deliveries and arrivals without having to track vendors, carriers, contractors, or drivers themselves. They need constant updates to remain focused on the big-picture construction schedule.
With so many different parties and teams relying on logistics, LYNC has a dedicated team focused solely on managing loads from this client—pickup through delivery. LYNC isn’t just about finding a truck; it’s coordinating the people and details around the shipment, like dimensions, carriers, and any special needs for the specific loads. LYNC also confirms that the material is ready for pickup prior to dispatching, then verifying delivery dates and times with all stakeholders at the job site. LYNC makes sure that each delivery is being hauled on the correct type of truck with the correct procedures in place, whether that’s coordinating over-dimensional loads, tarping or strapping while loading, or the need for specialized unloading equipment.
And LYNC doesn’t just brush its hands off once the shipment is moving. Our dedicated team stays in contact with all parties so we can provide real-time updates on delays or issues.
Since starting with this company, they have increased their monthly volume with LYNC threefold and given LYNC responsibility for additional locations within the client’s construction network. LYNC is the primary transportation provider in several areas that the company does business in. The growth in our partnership has grown from LYNCs ability to do the basics well: we stay on top of every shipment, communicating with all parties involved; we solve problems quickly and transparently; and we understand that any single delivery is only part of a much bigger project.
Construction freight isn’t just about getting something from one place to another—a truck could arrive with all the right materials but still create a problem on site if it arrives a day early or three hours early, or if installers are present, or equipment needed to unload isn’t ready/there. LYNC makes sure the vendor, carrier, project team, contractors, installers, and job site all have the same, correct, information.
We guess the goal is simple: get the right material to the right place at the right time and make sure everyone involved knows what’s happening along the way.
